Product Availability

Due to the exclusive nature of our brand, there is only limited availability of all items. If the items on your order are not available, we will contact you within 5 business days.

Shipping Policies

Within Australia, we use express post whereby we can track any purchases easily and in a timely manner. Please note that orders placed on a weekend day, will be processed within 24 hours of the next business day.

Standard Shipping Charges

Within Australia:    500g and under - $7.40     500g to 3kg - $10.50     3kg and over - $21.00

Delivery within 7 business days for orders placed by 11 am Monday - Friday. International shipping is based on Australia Post's postage calculator and is added according to country and weight. Please allow 14 business days for delivery of items. Our friendly staff are available between 10 am and 5 pm AEST Monday to Friday.
Please call us at +61 2 6680 8323 or email us at info@myeecarlyle.com.au.

Returns Policy

We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase, we will assist you with an exchange. Items returned within 7 business days within Australia or 21 business days overseas of delivery will be exchanged for another item chosen by the customer. Unfortunately, we cannot accept returns purchased online through our retail stores and vice versa. If an incorrect item has been shipped, Myee Carlyle Collections will waive exchanged item shipping charges.

How to return/exchange

All products must be returned in the original condition, unworn and unwashed with tags still attached. Returned items must be accompanied by a copy of the original invoice. The original shipping charges are not refundable and if you are exchanging for an alternative item, a shipping charge will be applied according to the items chosen. Please send your item to us using a prepaid and traceable method. To ensure safe and documented delivery.

Reduced or Sale Items

These items are not exchangeable.